Installed Based Maintenance Services

Our inception as company is to become market leader for the installed base maintenance services for industrial automation systems. We offer customers exclusiveness to search them professional service provider for their installed base equipment or plant. Our idea of work is to support the customer for the life cycle of their install base and keep them updated with the latest technology available in market.

Our Offering included but not limited to

  • Comprehensive Service Contract
  • PM & AMC Contract
  • SLAs(Service Level Agreements)
  • On-Site/Off-Site Expert Support
  • Remote Technical Support
  • Retrofit, Refurbishment & Upgrades
  • System Security & Networking Services

Comprehensive Service Contract

This Offering is basically meant for the customers who want to offload complete automation system healthcare to the service provider to avoid their day to day maintenance issues and less break-down in the operations.
Comprehensive Contract comes with long term service period minimum with three years of Contract period with the customers.

PM & AMC Contracts

Preventive Maintenance & Annual Maintenance Contracts gives customers leverage to select the services based on their requirements. These Agreements have scalability and can be customized to the customer need. This is more suitable for Maintenance Managers to support them for any undesirable break-downs in the plant or equipment.

Service Level Agreements

SLAs are meant for the customers where they seek for some partner to support them for long-term in their business. This type of Agreements gives customer cost.
Effective and readymade service provider who can help them for their customers need

On-Site/Off-Site Expert Support

We understand the maintenance needs and downtime pressure of the customers hence Servetech provides to its customer flexibility to choose the cost-effective services, under this we support customer “On-Call Basis” to the customer.
Our support is 24×7 round the clock for those customers who are in this agreement with us.

Remote Technical Support

Time is essence during emergency support and reaching physically at site it is not possible humanly. To cater the time and travel issues we use technology to support the customer. Our experts support customers sitting off-site anywhere in the world through secure VPN services.

Retrofit, Refurbishment & Upgrades

Retrofit, Refurbishment & Upgrades are the need of time and technological advancement in the automation industries. We do the assessment and audits of the automation assets for our customers and help them to decide for upgrading the system to new technology.
We also provide consultation for installation, testing and commissioning of the new System and then support for complete life cycle of newly installed system.
Our services also includes the software upgrade support to the customer for their installed base system

System Security & Networking Services

It is very important to remain updated for the installed based automation system to avoid and external malware or virus attack to the installed Control and Monitoring system.
We look into this aspect of the customer requirement and help them to safeguard from any external world interruption which might cause loss in operational revenue due to system shutdown.